All orders are shipped from the UK, Monday - Friday.
Once dispatched, how long do orders take to arrive?
UK
Royal Mail Tracked48 - usually take 2 days to arrive.
Royal Mail Tracked24 - usually next day.
International (Non-UK)
Orders to Europe / USA / Canada / Australia are sent via Royal Mail International Standard and usually take around 1-2 weeks to arrive after dispatch. It is not unusual for them to take 3 weeks or even a month if the mail is particularly slow. Unfortunately this is out of our control. Tracked & Signed options are available.
If packages are sent untracked we are unable to take any responsibility for lost parcels.
Import Charges / Duties
Please also be aware that European packages are likely to incur customs charges / import fees (usually around 20%). These are not included in the shipping costs, and are unfortunately out of our control - we cannot reimburse these. If this occurs and you do not wish to pay them, please reject the package so it can be shipped back to us for a refund (shipping costs cannot be refunded!)
How do I stock titles that you publish?
Lock Book's titles are distributed via Public Knowledge Books. Please email them for wholesale enquires.
If you have any other questions, please use the contact form or email info [at] lockbooks.net